Experience:
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Contractor, Mountain Ltd. for S.B.C. Ameritech Current
Assisting with day to day administration of telecommunications (SL-100) system utilized by E.D.S. in
Herndon, VA.
Contractor - Tek Systems for Unisys / Transportation Security Administration 2002
Assisted with installation of communication and data systems in the headquarters buildings of the Transportation Security Administration in Arlington, VA and at the Naval Observatory in Washington, DC.
Sr. Technical Specialist/Systems Administrator T.W.A. Airlines/LLC 1999 to 2002
Providing administrative and technical support for 3 500+ Call Centers and facilities at J.F.K. International Airport in N.Y. with primary responsibilities in Norfolk, VA. Specific accomplishments included, development of systems documentation, re-engineering of communications facilities so as to eliminate unnecessary equipment and improve overall efficiency. Systems included, Lucent G3r PBX, Lucent CMS v8, Lucent Audix & Intuity Audix Voice Mail, T.C.S. v4&v5, NICE Call monitor/recording system, Intuity Conversant, Siemens/Rolm 9000 & 9750 PBX's and the networks and applications (e.g. UNIX, WinNT, etc.) supporting connectivity of the systems. Assisted American Airlines with integration process to include installation of agent and administrative phones, computers and data applications needed for daily support.
Site Administrator‚ Dulles Networking Associates, Inc. 1998 to 1999
Performed cleanup of system installation per contract requirements for the V.A.M.C. in Beckley, WV.
Duties included, material acquisition, development of 'As Built' drawings and cable records, design and implementation of a 'Duress Alarm' system, reengineering of existing radio paging system, developing and instituting automated procedures for efficient systems performance and coordination with vendors e.g. AT&T, Bell Atlantic for facility provisioning
Contractor‚ Mutual Telecommunications Systems, Inc. 1998 to 1998
Installation crewmember installing Northern Telecom DMS-100 hardware and cabling at U.S. Army installations in the Republic of Korea.
Contractor‚ Ronson Comm., Inc for M.C.I. America 1997 to 1998
Field service representative/Crew Chief directing on site activity and assisting with testing and troubleshooting of digital services for the Defense Information Systems Network (DISN) at Department of Defense installations throughout the continental United States.
Telecommunications Engineer‚ Dulles Networking Associates, Inc. 1996 to 1997
Recruited for the rehabilitation and continued maintenance of the Northern Telecom SL1-VLE EPABX located at the VAMC in Washington, DC. Designed replacement communications systems for campus type environments for the Veterans Administration Medical Centers (VAMC) in Washington, DC., Wilkes Barre, PA., Lexington, KY., and Beckley, WV. Design elements included Power (AC/DC), Fiber and Copper Distribution, Switch materials and layout. Replacement systems consisted of multi-node Mitel SX-2000 light EPABX's.
Contractor‚ AeroTek, Inc. & N.A.C.C. for Mtel/SkyTel/Destineer 1995 to 1996
Field service representative assisting with installation and maintenance of the SkyTel nation wide interactive paging network. Duties involved troubleshooting of 4-wire and frame relay circuits, rebuilding of control node facilities to accommodate U.P.S. systems additional Motorola Routers and Xyplex servers.
Field Service‚ Tie Communications, Inc. 1993 to 1995
Performed repair and Move Add and Change (MAC) services to a variety of systems manufactured by Mitsumi Corp. under the product name of Tie Communications. Serviced and supported PC based voice mail and call accounting systems.
Self-Employed Metropolitan Area of Washington, DC. 1991 to 1993
Technical consulting in the design and installation of local area networks and key telephone systems to area computer and telecommunication vendors.
Potomac Telephone, Inc. 1989 to 1991
Senior Field Service Technician. Designed, installed and maintained voice and data telecommunications systems.
Field Service Technician‚ AIM Telephones, Inc. 1988 to 1989
Performed field service duties relating to the identifying and correcting of voice and data telecommunications equipment discrepancies.
Service and Installation Technician‚ Fortran Corp. 1987 to 1988
Installation and maintenance of voice and data telecommunication systems. Expanded systems knowledge to include the Tie Toshiba product lines.
Field Service Technician‚ Telecom Plus 1985 to 1986
Performed maintenance and MAC services to existing system installations. Achieved manufacturer certification on the Siemens Saturn II & III PBX's with OCI & II applications.
Quality Assurance Technician‚ Southern Phone Corporation 1984 to 1985
Served as vendor quality assurance and installation liaison for the telecommunications upgrade project for the Fredrick County Maryland Public school system.
Telecommunications Equipment Install & Repair Specialist‚ U.S. Air Force 1980 to 1983
Duties included the installation and maintenance of, 6A, 1A1 and 1A2 Key telephone systems, Northern Telecom SL1-S EPABX, Autovon and GTC-28 Air to Ground switching systems. Clearance: TSSBI downgraded to Secret 1983
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